I think I have been hacked
What should I do now?
If you are an organisation currently suffering a LIVE CYBER ATTACK (in progress):
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​​Immediately call the police on 0300 123 2040 which is available 24 hours a day, 7 days a week.
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Depending on what has happened and who you are, the UK government has further help here.
If you are a member of the public, reporting a fraud or cyber crime:
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​Use the online fraud reporting tool any time of the day or night.
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Or you can call during core opening hours.
Do you have a cyber incident response plan?
Download this plan and work through the easy steps to help you resolve an incident.
Has any of your data been encrypted preventing your access?
This is called ransomware and unfortunately, in many cases, once malicious software has been released into your device, there is little you can do, unless you have a backup, or security software in place.
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Although it is sometimes possible to help infected users regain access to their encrypted files or locked systems, without having to pay. To assist, Law enforcement has created no more ransom, which is a repository of keys and applications that can decrypt data locked by different types of ransomware.
Have your systems been compromised?
Cyber attacks can take many forms, such as denial of service, malware, ransomware, or phishing attacks. Incidents can be a breach of a system’s security policy that affects its integrity or availability, attempts to gain unauthorised access to a system or to data, changes to a system’s firmware, software, or hardware without the system owner’s consent, or malicious disruption or denial of service. Get in touch as below.
Have you lost access to any email or social media accounts?
Take a look at this how to ​​recover a hacked account guide which explains what you can do to minimise the damage and how you can regain control.
Need a guide to help resolve a cyber incident?
Download this response and recovery guide which provides organisations with guidance to recover from a cyber incident.
Need to get in touch?
Contact us, we can help with your recovery as we have Cyber Essentials partners that can also provide suitable assistance.
I want to protect my business
from being hacked?
To prepare for any incident...
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Create a cyber incident response plan, which you can use to work through to help you resolve any cyber-related incident.
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Ensure the plan has been practiced, so any issues are ironed out.
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​​Download our welcome pack
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The information pack contains lots of cyber resources that can make you safer online.​
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Complete some basic self-tests?
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​Check your cyber security with this free government service for UK organisations.
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It performs a range of simple online checks to identify common vulnerabilities in public-facing IT.
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All checks are remote without the need to install software.
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It uses the same kind of publicly available information criminals use to find easy targets.
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See how you stack up for safety?
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Work through this plan to receive a free personalised report that lists what you or your organisation can do right now to protect against a cyber attack.
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Q. Unsure how an attacker can find a weakness or vulnerability in a company's IT system?
A. Consider a vulnerability assessment that highlights what a hacker would often exploit for their advantage.
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Q. Have a workforce and want to ensure they can only access data or areas of IT needed to undertake their roles and business objectives, and not stray into areas or access data they are not entitled to?
A. Consider an internal vulnerability assessment, this can highlight the area an insider would often exploit for their own benefit or gain, causing you disruption and damage.
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Q. Your workforce is your first and last line of defence when it comes to a cyber attack, how do I know how they will react?
A. Consider some educational training for staff. If they can recognise the symptoms of a cyber attack preventing it, that's great. By responding promptly, they will also reduce the damage and impact ​of an attack.
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Q. Want to work towards a simple recognised affordable cyber security framework that will support your business but not break the bank?
A. It's called cyber essentials and is ideal for small business
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It will reassure customers that you are working to secure your IT against cyber attack
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It will help attract new business with the promise you have cyber security measures in place
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It will give a clear picture of your organisation’s cyber security level
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It will assist you to grow business as some Government contracts require Cyber Essentials certification
How can I improve my supply chain?
You have worked through the information pack.
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Q. Have you considered encouraging your supply chain to adopt a cyber security solution?
A. With a couple of easy steps, we can help mitigate risk to the organisations you rely on to help deliver services or products, in turn lowering the risk to your supply chain.
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Review this easy supply chain solution and request your supply chain enroll in this assurance program.
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Q. Can I work towards a simple recognised affordable cyber security framework that will support a business and not break the bank?
A. It's called cyber essentials and it is ideal for small business
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It will reassure customers that you are working to secure your IT against cyber attack.
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It will help attract new business with the promise you have cyber security measures in place.
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It will give a clear picture of your organisation’s cyber security level.
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It will assist you to grow business as some Government contracts require Cyber Essentials certification.
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Once you are Cyber Essentials accredited, require your vendors adopt the same standard you are working to.
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"Working towards the #CyberEssentials certification will make the overall supply chain stronger."